Focusing on the type of partnership offered in each offer can be a critical thing in choosing your supplier. This decision influences your business for the long-term because the reality is that you’re looking for a partner and a long-term one. A good business partner helps you succeed in business no matter how bad the market gets. Here are two very important things that you should always consider when choosing a partner for your business.
Most indoor play structures manufacturers promise “top-notch” after-sales service during the warranty period. The best way is to find out 2 or 3 recent projects that they did and if they still have the warranty. Don’t ask directly because they will never point out someone they had an issue with so check their news feed or Facebook page then contact the people and explain your situation.
Sales services impact greatly on customer satisfaction and retention. Customers start believing in the brand and get associated with the organization for a longer duration. They speak well about the organization and its products. A satisfied and happy customer brings more individuals and eventually more revenues for the organization. Helping clients install, maintain or play a particular product is one of the things that keep a business running.
Maintenance and cleaning services at a reasonable cost are very important. Even if the products are of great quality, by the nature of the activity, they are submitted to intensive use and in the long run, emergency repairs can be required. A good maintenance contract will minimize the risks of emergency repairs. But also if the manufacturer is a big supplier, they can get special attention of their suppliers in some situations. Your playground has been open for a while, is doing well but you’re noticing that the “buzz” about your place is going down. Wouldn’t it be easier to check your partner portfolio to see if any new exciting attractions are available?
Is the manufacturer keeping on advising you on the sales and a great source of information on the industry Once the contract is signed, will this supplier, your long-term partner be of any help to get new ideas of popular activities, get information on marketing strategies which works, has a network or a community that will be beneficial for you to be part of for the growth and success of your enterprise.
Partnership with the right manufacturer determines a lot about how your playground is going to look work and receive the necessary repairs and maintenance. Do not settle for an incompetent supplier because this will affect your business in a negative way.
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